Eagan West Auto Repair
At Hwy 77 & Diffley

Heat

I truly enjoyed our first visit to Honest 1 Auto Care. My family and I just moved here and we were terrified to have issues with our car and not knowing anyone here or much about the town. We called 5 numbers off Google. Honest 1 was number 5. They were quick and efficient. Brandon answered right away and said bring it in and we will get you in and out. And he honestly did. I shared concerns I had about being taken advantage of by other repair shops and he reassured me that they were honest ppl ( hence the name lol). Our family got in our cars to drop of the car. We signed in on the iPad and dropped off the keys. I was so surprised to receive photos and a description via text and email by the time we arrived home. The inspection was done they found many issues but I truly appreciated how they rated each problem by what was needed now and what could wait. We approved them to start working on the car and went to the local children's museum by the time we got inside the museum the car was done. This was mind blowing everyone else I called were requesting to keep our car for a week and it was like Honest 1 fixed it in mere minutes....seconds! We will be back to get every thing recommended on the list. Our other car needs work to and although we are not financially ready to fix the issues I am very curious about the inspection invoice because I thought todays repairs would cost us a fortunate and to my surprise it didn't cost too much. I am excited about our experience and we will be back. It was like Uber Eats for Cars :)

Amazing! Highly recommended. This place has worked on 2 of my vehicles, one about 3 years ago now. My breaks were so rusted that they litterally fell off my Tahoe in their shop they were so wonderful and cared about my safety over price tags! But more importantly, recently, I just went to valvoline in which apparently a bad oil filter was installed and within the next 5 miles my engine was covered in oil car was smoking it was telling me to turn off engine. I was not happy! After valvoline fixed and replaced it. I got an engine wash at Paradise. But then... I came here back to HONEST auto, and they were just that above and beyond! They looked over my car to make sure that no more damage was caused. They answered some questions for me and made sure my car was safe for me and my children! They truly made me feel confident that I was able to drive my car again. Great team, truly honest, and truly cares about cars being safe!

Staff was welcoming and communicated very well. Before I even left, I received text messages about my services. I was informed of estimates and updated throughout the day. Cost of services fell right where I had budgeted for. I plan to use them again.

Honest, friendly, competent and efficient place to get your car fixed while you wait.

I was super impressed with this place! I brought a vehicle in for a pre-purchase inspection and I was extremely happy with their service. They were friendly, communicative, affordable, fast and incredibly thorough. They provided pictures and scans to accompany each step of the inspection and walked me through their findings when I arrived. I will definitely be back!

I always am satisfied with the service and they are very personable!

On Thursday afternoon, January 26, my wife had no power steering when she came home. She had to muscle the steering wheel to drive her van. I had limited time because I work the afternoon shift but I was able to add all the power steering fluid I had on hand and the steering worked fine...at least I thought. The next morning, my wife had no power steering again. She woke me up at 7:00 am, which was early for me since I get to bed around 2 am, because she needed a ride to work. On the way to her job, she suggested I try Honest1 Auto Care because they are just down the street from our house and the repair shop we have used for the last 20 plus years is at least 3 weeks out on their schedule. After taking my wife to work, I went to the auto parts store to pick up more power steering fluid because, no matter what I did, I would need to drive the van somewhere. Before going home, I went to Honest1 Auto Care to talk with them about our situation. Even though they initially indicated that they were about a week out, they asked if I could bring the van in for them to look at it. They were going to fit it in! I drove home, put power steering fluid in the van and immediately drove back. They called an Uber to drive me home...and they paid for it! I needed to pick my wife up from work around 12:45. At some point well before noon, I called Honest1 to see what they had found. I was prepared for the worst. Our van is a 2005 model with over 226,000 miles. They had found that the power steering high pressure hose had disconnected from the pump. They reattached the hose and were cleaning up the power steering fluid that had gotten all over everything. Also, they were letting it run to make sure this fixed the problem. Before leaving the house to pick up my wife, I called Honest1 to see if the van was ready. It was, and the total cost was $101.68. I was so happy! When I took my wife to work that morning, my "ox was in the ditch" so to speak. Not only did they get my ox out of the ditch, but they did it at, what I considered, a very inexpensive cost. I was truly blessed and thankful! From my initial contact with Honest1, I worked with Brandon. He was very understanding and extremely helpful throughout the process. I was impressed by how clean and organized the place was. I was especially impressed by the layout of the work area. It appeared that it would maximize efficiences. Given the success I had with this experience, I plan to take my vehicles to them in the future when they need repair.