What I like about this place is that they are very customer service oriented. The people at their front desk's are cheerful, knowledgeable, and helpful. As a single woman I appreciated the time that Brandon took to sit down with me and explain what was going on with my car and what was going on during the repair. Instead of waiting for hours in silence I was kept updated, offered beverage and snacks, and made comfortable in their waiting area. I have had no problems getting an appointment on the day or time I needed. I plan on returning to Honest-1 on Diffley77 for any repairs from brakes to oil changes. Their prices are fair, and I have no complaints about any of the work they have done on my car. I would suggest them to anyone in need of an honest mechanic!